Payment Policy
Currency and Total
All prices and payments are in U.S. dollars (USD). Your checkout shows item prices, discounts, applicable sales tax, and the final total before payment. Standard shipping to eligible addresses is $0. We do not add a separate payment handling fee.
Payment Methods
Depending on availability at checkout, payment options may include Visa, Mastercard, American Express, Diners Club, Discover, Apple Pay, and Google Pay. Only the methods displayed at checkout are available for your order. Digital wallet availability may depend on your device, browser, and account.
Payment Processing
Payment is submitted through our Shopify checkout and its payment providers. Orders proceed to fulfillment after payment is successfully confirmed. An unsuccessful or canceled payment attempt may leave a temporary authorization on your account; your bank or payment provider controls its release.
Payment Checks
If payment is declined, check your billing details and contact your card issuer or try another available method. We may request limited information to verify an order and prevent fraud. We will not ask you to email your full card number, security code, or account password.
Refunds
Approved refunds are returned to the original payment method and credited within a maximum of 5 business days after approval. For eligibility and return shipping costs, read our Refund Policy.
Payment Questions
Email: info@highbrookglobaltrade.com
Phone: +1 (702) 292-1200
Customer Service Hours: Monday-Friday, 9:00 AM-6:00 PM (UTC-5)
Closed: Saturdays, Sundays, and U.S. federal holidays.